Customer Care
Shipping
Last updated: February 2026
Where We Ship
All 50 United States. We don't ship internationally just yet, but we're working on it.
Free Shipping
Orders over $50 ship free anywhere in the US. Below $50, a flat $7.50 rate applies.
Processing & Delivery
- Orders ship within 1-2 business days from Sedona, AZ
- West Coast: 2-3 business days
- Mountain & Central: 3-4 business days
- East Coast: 4-6 business days
Hot Weather Note
Soy candles can soften in extreme heat. We pack with insulated mailers between June and September. If your candle arrives soft, let it cool flat and it'll set right back.